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[问与答] wps 在线功能一个月崩 3 次，如何投诉有效？

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使用 wps ，且充了会员，经常用到在线功能，但是最近一个与崩了三四次了，直接就是服务不可用或者无法访问，每次都影响使用。客服态度蛮横，想问问怎么投诉能得到重视？投诉工信部可以么？

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